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Brian Browning

Brian Browning

VP, Digital Transformation & Agentic Customer Experience

Chesterfield, VA  |  804-920-1956  |  bbrowning1@comcast.net  |  linkedin.com/in/brianbrowning

 

ENTERPRISE TECHNOLOGY EXECUTIVE 

Leading Composable Architecture, Agentic AI, and Enterprise Revenue Growth

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Brings 25+ years of leading digital transformation, enterprise sales, and delivery for Fortune 500 organizations, including Microsoft, JPMorgan Chase, Adidas, and Hewlett-Packard. Built a $17.5M composable-architecture practice from the ground up while personally originating $5M-$7.5M in annual enterprise revenue across MACH adoption, AI-powered experience, and platform modernization engagements. Named to the MACH Alliance Admissions Council and among the first professionals globally to hold the MACH Certified Architect credential. Combines delivery leadership, enterprise sales solutioning, and hands-on experience applying agentic AI and composable commerce to help clients including Fanatics, KFC, and Walmart modernize their digital platforms.

 

CORE COMPETENCIES

Digital Transformation Strategy | Agentic Customer Experience (ACx) | MACH & Composable Architecture | Enterprise Sales & Pre-Sales Solutioning | AI-Powered Personalization | Digital Experience Platforms (DXP) | P&L Ownership & Growth | Solution Architecture | Client Relationship Management | Program & Delivery Leadership | Technology Roadmapping | Team Building & Scaling

 

CAREER HIGHLIGHTS

  • Grew a project-based consulting division from $100M to $125M in annual revenue within 18 months for clients including Microsoft, Google, and Intel, launching new service packaging models and pioneering agency-to-agency staffing partnerships inside a $750M global firm.

  • Architected an AI-driven budget-matching and product-configuration agent projected to compress a 45-60 minute dealer ordering cycle to under 10 minutes for a $4.8M engagement with a multi-billion-dollar fenestration manufacturer, introducing algorithmic margin optimization alongside the build.

  • Built a SaaS rationalization audit framework that cut a Fortune-level client's MarTech spend by 53%, mapping license utilization against AI-replicable functionality to open a repeatable consulting revenue stream across Apply Digital's enterprise accounts.

 

PROFESSIONAL EXPERIENCE

 

Vice President, Enterprise Solutions | Apply Digital | Remote | Aug 2024 - Present

Recruited to lead enterprise solutions strategy, sales origination, and delivery oversight for Fortune 500 and mid-market accounts, directing a team of 45 strategists, architects, and developers. Brings agentic AI and composable commerce expertise to clients including Fanatics, KFC, SC Johnson Pro, and Trimble.

  • Generated $7.5M in closed pipeline within the first 10 months, winning new engagements with Fanatics, KFC, JELD-WEN, SC Johnson Pro, Mirion Technologies, Alltech, Apex Systems, and Trimble.

  • Expanded a $4.8M multi-phase JELD-WEN engagement from a $1M discovery sprint through platform selection to a $3.5M CPQ build, reimagining the dealer quoting experience end-to-end.

  • Conceived an AI-driven budget-matching agent that reduced projected dealer order time from 45-60 minutes to under 10 minutes while enabling algorithmic margin optimization through premium-product prioritization.

  • Developed a SaaS rationalization audit framework that cut a client's annual MarTech spend by 53%, converting the finding into a repeatable consulting offering across the enterprise portfolio.

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VP, Technology, Products & Experience Service Line | Kin + Carta | Chicago, IL (Remote) | Mar 2021 - Aug 2024

Tapped to own U.S. sales, delivery, and P&L for a composable-architecture service line launched from scratch inside a publicly traded, ~2,500-person consultancy. Directed the practice's expansion into a $17.5M revenue line serving clients including Konica Minolta, NetJets, Hewlett-Packard, and Adidas.

  • Scaled the North American Product & Experience service line from $0 to $17.5M in annual revenue over three years, building a 150-person cross-disciplinary team spanning strategy, architecture, development, and QA.

  • Closed a $9.5M platform-consolidation engagement with Federated Hermes, unifying U.S. and European financial-services websites into a single Optimizely-powered global platform spanning 100,000+ pages and SEC/FINRA-regulated data feeds.

  • Originated $2M-$2.5M in net-new-logo revenue annually while sustaining $5M+ in account growth across Konica Minolta, Lippert, NetJets, Hewlett-Packard, and Adidas.

  • Directed a $2M composable-architecture transformation for Perry Homes, migrating from a monolithic SharePoint environment with 7- to 14-day content changes to a Contentstack-based platform enabling same-day updates.

 

Vice President, Project-Based Solutions | Artech L.L.C. | Remote | Nov 2019 - Feb 2021

Engaged to own sales, delivery, and operational P&L for the project-based consulting division inside a ~10,000-person, $750M global workforce solutions firm. Repositioned the division's staffing engine into outcome-based consulting offerings for clients including Microsoft, Google, and Intel.

  • Repackaged the firm's staffing engine into outcome-based consulting engagements, growing the project-based division from $100M to $125M in annual revenue within 18 months for clients including Microsoft, Google, Intel, and McKesson.

  • Pioneered an agency-to-agency partnership model that supplied curated technical teams to peer consulting firms, opening an incremental revenue channel that had not previously existed.

  • Anchored the division's largest account with Intel at $15M-$20M annually, deploying a dedicated 150-person managed services team to operate 100+ Intel web properties, while a parallel Microsoft engagement evolved from a 50-person licensing audit into ongoing support for the Minecraft development team.

 

Vice President, Digital Experience | Rightpoint | Remote | Aug 2017 - Nov 2019

Advanced to lead the Digital Experience Solution Group, providing pre-sales support, account delivery oversight, and subject-matter expertise across nine national offices. Partnered with enterprise clients including JPMorgan Chase, Frontier Airlines, and Boston Beer Company on strategic technology initiatives.

  • Strengthened strategic technology alliances with Episerver and Sitecore, extending pre-sales and solution-architecture support across five offices and developing CMS playbooks that accelerated deal velocity through standardized discovery frameworks.

  • Sold and led the Orlando Health strategy engagement, turning workshop findings into a 24-month, $3.5M-$5M roadmap of personalization-focused projects, while extending similar discovery frameworks to FTI Consulting and earning back-to-back Episerver Partner of the Year (US) recognition.

  • Secured $13.5M+ in personally influenced revenue, including an $8M multi-brand portfolio for Boston Beer Company (Angry Orchard, Samuel Adams, Twisted Tea), a $3.5M NetJets engagement, and a $2M Frontier Airlines deal.

  • Assembled a 10-person team of senior subject-matter experts spanning five U.S. offices, driving strategy delivery and sales pursuits while serving on the hiring and screening team for the broader delivery organization.

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Senior Vice President | Ameex Technologies | Richmond, VA | Nov 2012 - Aug 2017

Elevated to Senior Vice President, guiding WCMS platform selection, pre-sales strategy, and delivery oversight for enterprise and government clients across financial services, healthcare, and the public sector.

  • Executed a full responsive redesign and infrastructure re-architecture for Manulife Asset Management in under six months, completing on time and on budget within a complex financial-services compliance environment.

  • Led the Virginia Department of General Services website redesign, growing site traffic 45% while earning recognition from Graphic Design USA as one of the top responsive designs of 2017.

  • Oversaw delivery for a ~250-person organization anchored by an India-based development center, leading a 20-person senior team across project planning, UX/IA, interface design, technical architecture, and delivery operations.

 

VP, Enterprise Solutions (promoted from Sr. Director, Client Services) | Ektron, Inc. | Remote | Aug 2009 - Nov 2012

Directed program management and solution architecture for Ektron's most visible enterprise implementations. Standardized delivery methodology across the global partner and client ecosystem.

  • Served as Program Manager and Solution Architect for high-visibility implementations including Microsoft Office 365, Kodak's global website, C-SPAN's workflow redesign, and Toronto Pearson International Airport's digital platform.

 

EARLIER EXPERIENCE

Director, Global Enterprise Content Management Practice, COMSYS  |  User Experience Practice Manager, Venturi Technology Partners  |  Director, Emerging Enterprises Group, iXL   |  Web Developer & UI Designer, MacXperts & DPI

 

SELECTED PUBLICATIONS & THOUGHT LEADERSHIP

  • Whitepaper: Scaling Personalized Content Delivery with Lean Teams, 2026

  • Blog: The Rise of Agents, 2025

  • Whitepaper: MACH for Everyone, 2023

  • Authored Foreword, Agile Brand Guide to Marketing Stack Evaluation, 2023

  • Blog: Generative AI: Moving Beyond the Hype, 2023

  • Blog: MACH Best Practices: Lessons from the Real World, 2023

 

CERTIFICATIONS

  • MACH Certified Architect, MACH Alliance

  • MACH AI Exchange, Cohort 1, MACH Alliance

  • Member, Admissions Council, MACH Alliance

  • Optimizely OMVP, Digital Strategist (formerly Episerver EMVP)

  • Ektron Certified Developer

  • Cybersecurity at Work

 

EDUCATION

Marketing Studies | University of Cincinnati, Cincinnati, OH

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